Terms & Conditions
Legal & Operational Framework
Company Information:
Clara Terra Ltd
Registered in England and Wales
EORI & UTR Registered
Email: info@claraterra.net | Tel: +44 7404 218376
Governing Law
These terms are governed by the laws of England and Wales. Disputes will be settled in English courts.
Privacy &Data Protection
We protect your data in line with UK GDPR and the Data Protection Act 2018. For Full details, visit our Privacy Policy
Intellectual property
All content (logos, images, descriptions) is the property of Clara Terra Ltd. Reuse without permission is prohibited.
Products, Orders & Delivery
Products Offered
We sell speciality green coffee beans (Arabica & Robusta), in volumes from 250g to 60kg. Bulk/custom orders available.
Orders & Pricing
Prices are in GBP (£) and subject to change. Orders are confirmed via email. Clara Terra Ltd reserves the right to refuse any order.
Shipping & Delivery
Domestic and international delivery available.
Costs vary by location and weight.
Customers are responsible for customs/import fees.
Standard dispatch time: can vary depending on the volume ordered
More details in our Shipping Policy.
Returns, Liabilities & Usage
Returns & Refunds
Returns accepted for damaged or incorrect goods only.
Notify us within 5 working days of delivery.
Refunds processed within 10 working days.
See our Return Policy
for more.
Limitation of Liability
We are not liable for delays, misuse of products, or third-party issues. Liability is limited to the product’s purchase price.
Website Use
Misuse of this website (e.g., hacking, theft of content) is strictly prohibited. Clara Terra Ltd reserves the right to restrict access or take legal action.